traveler ASSISTANCE

Need help? A problem during your stay?

Don't worry! We are there for you: our Traveler Assistance service is available every day, all year round, to answer your requests and ensure the perfect flow of your stay.

Travel with peace of mind: we are always at your side to make your stay perfect.

Schedule:

7:00 a.m. to 10:00 p.m. Monday to Friday
7:00 a.m. to 9:00 p.m. on weekends

Super-fast responses

You can contact our Traveler Assistance directly from the chat in the  OIQIA Traveler application.

You get a response in under an hour (in most cases, our team even answers you in under 5 minutes).

Online for you 365 days a year.

meet our team

Responsive and attentive, the members of our team have been trained to respond quickly to your requests and solve any small concerns of your stay.

Geoffrey
Traveler Service Manager
Marine
Traveler assistant

travel ideas, experiences, tourism information

Find all the latest tourism news, our offers and travel advice, and lots of gifts and surprises!

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