management and concierge service

customer service

Dedicated service for optimal follow-up

Enjoy personalized support thanks to our attentive and responsive customer service. After signing the contract, our team ensures that each step is respected on time, that monthly performances are in line with the objectives, and that any anomalies are quickly identified and corrected. We analyze the situations, implement the necessary adjustments and keep you informed in full transparency.

In addition, you have access to an application specially developed for you, grouping together all your monthly indicators. Easily monitor your results and benefit from optimized and serene management of your investment.

adverts management

  • Boosting adverts

    An attractive advert is essential to capture the attention of travelers and for this reason they are favored by the algorithm of OTAs like Airbnb and Booking.com.

    • Professional photo session: taking high quality photos to bring the value to the accommodations.

    • Copywriting and regular updates: our team of experts creates engaging descriptions and makes regular updates to keep adverts interesting and relevant.

  • pricing

    Our powerful pricing tool combined with the expertise of our Revenue Management team makes it possible to develop pricing strategies based on market variations and other numerous factors.

    • Pricing strategy: we adjust accommodation rates every day to respond to permanent market fluctuations.

    • Calendars stay open over 3 consecutive months: we minimize early bookings at low prices and maintain optimal control over open periods.

Concierge service

City of the future

Throughout France, we carefully recruit and train local service providers for the management of cleaning, minor maintenance and laundry.

More than concierges, they are the guarantors of the travel experience. Carefully, they prepare each stay to make the magic happen as soon as the traveller arrives.

At OIQIA, our concierge service is a real strength!

  • 4.7/5 on Airbnb

  • 8.5/10 on Booking.com

Interested in our comprehensive solution?

To discuss the management of your tourist rental project and to know the details of the operation, make an appointment with one of our advisors.

traveler assistance

Our traveler support is available every day, all year round, to respond to guests' requests and ensure the perfect flow of their stay.

It is accessible directly from the chat in our application OIQIA Traveler. Travelers get a response in under 5 min.

incident management

Our Operations Department takes care of technical or equipment failures, connected tools incidents, cleaning or even incidents involving the traveller.

Our service providers can report an incident in the application OIQIA Service, which allows us to intervene quickly and maximize the availability of accommodation.

everywhere in France... but not for everyone

Popular travel destinations

France is known for its beautiful landscapes, its tasty dishes, its exceptional historical architecture as well as its luxury industry. It is not surprising that it is still the most visited country in Europe.

OIQIA offers travelers a stay full of French charm and refinement, worthy of the highest standards.

We make a careful choice of destinations and places where our travelers will stay: 90% of properties do not pass the screening test so that our travel offer is always in line with the expectations of travelers and those of the market.

The price of our all inclusive management

The operation of tourist rental accommodation

20%

The All Inclusive Contract that takes care of everything.

OIQIA offers travelers a stay full of French charm and refinement, worthy of the highest standards.

Calculation base = payments on the platform by the traveller (nights + platform commissions + rotation fees + tourist tax if applicable).

What is not included:
The supply of linen and the welcome products offered to travelers.

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