The hidden jobs behind short-term rentals : so much more than just an Airbnb.

Elena

21.11.2025

This article was amended on

This article was updated and republished on

Short-term rentals are no longer just about posting a listing on Airbnb.
Today, travelers book through a wide range of channels : Booking.com, Expedia, Vrbo, local platforms, social media, or even a personal website.
Behind every successful property lies a real ecosystem of skills often invisible, yet essential to deliver a flawless guest experience… and ensure the owner’s profitability.

Here are the professions (and tools) that power a professional short-term rental operation, along with OIQIA’s expert insights.

1. The professional photographer : first impressions are worth gold.

In short-term rentals, photos are the traveler’s entry point.

  • 90% of bookings are driven by images
  • The photographer works on lighting, framing, and angles that highlight the space
  • The visual standards differ between Airbnb, Booking, and Expedia
  • A strong photo shoot can boost bookings by +30% to +50%

A property can be stunning… yet invisible if the photos aren’t optimized for the platforms.

The photographer’s role is to attract the click, it's the very first step of conversion.

The appearance of a perfect rental… made possible by the invisible experts behind the scenes.

2. The interior designer or stylist : creating an atmosphere, not just décor.

A high-performing rental isn’t just “beautiful.”
It needs to be coherent, warm, easy to live in, and memorable.

The designer :

  • harmonizes colors
  • advises on durable furniture (heavily used in short-term rentals)
  • adds signature pieces to make the property recognizable
  • prepares the space for both the photos and the guest experience

In a saturated market, interior design is what sets a property apart and makes it “Instagrammable” without compromising comfort — a subtle balance.

The designer’s eye.

3. The listing writer : selling an experience, not a list of amenities.

A strong listing requires:

  • an algorithm-optimized title
  • a clear, warm, guest-oriented description
  • well-structured practical information
  • storytelling that sparks desire

Their goal: make travelers understand in a few seconds why this property is worth booking.

4. The revenue manager : optimizing prices to maximize income

The revenue manager doesn’t just “set a base price.”
They constantly analyze the market and adjust rates to get the most out of every night.

Their responsibilities include:

  • analyzing local demand (events, seasonality, holidays, weather, school breaks)
  • reviewing competitor pricing across each platform
  • adapting prices in real time: raising them when demand increases, lowering them to fill gaps
  • defining minimum-stay rules based on periods
  • managing smart promotions (not permanent discounts that devalue the property)

The result:

better annual profitability
✔ fewer vacant nights
✔ prices that match the property’s positioning, not random guesses

In professional agencies like OIQIA, this revenue-management strategy is fully integrated into the overall operations.

5. Professional cleaning and linen management : the foundation of guest reviews.

Cleanliness ratings are the most impactful in short-term rentals.

Cleaning teams:

  • follow very strict checklists
  • manage all linen logistics
  • prepare the property for each stay
  • report technical issues

A property that looks perfect in photos… but lacks cleanliness instantly loses its rating.

A spotless rental = ⭐⭐⭐⭐⭐ + higher ranking + more bookings.

Cleanliness : the key to a great stay.

6. Maintenance : acting fast to prevent bad reviews

The most common issues:

  • Wi-Fi
  • Electronic locks
  • Appliances
  • Minor plumbing issues
  • Light bulbs, remotes, batteries, etc.

In short-term rentals, speed = guest satisfaction.
A small unresolved problem can easily ruin a traveler’s experience.

7. Guest support : a highly underestimated job

Responding to guests is a full-time responsibility:

  • pre-stay messages
  • arrival instructions
  • evening or weekend inquiries
  • emergency management
  • local recommendations
  • conflict resolution

Airbnb even measures response time as part of its ranking algorithm.

This job requires availability, empathy, and the ability to handle a wide range of situations.

A reassuring voice to solve issues and make the stay easier.

8. Communication and the “Owner-Influencer”: visibility as a competitive advantage

A dedicated Instagram account, a Facebook page, or a small showcase website can help:

  • keep the property’s Instagram page active
  • build and engage a community
  • share updates
  • publish reviews
  • increase bookings

Some owners go even further and become influencers themselves.
On TikTok, YouTube, or Instagram, they share their daily reality:

  • overly demanding guests
  • unusual mishaps
  • behind-the-scenes moments

This type of content performs extremely well because it creates strong engagement.

But be careful: this is not a job, it’s a personal initiative—often very time-consuming.

For some owners, becoming a content creator helps:

  • attract a community
  • increase direct bookings
  • stand out from competitors
  • reinforce their expert status

For others, it’s simply an additional visibility tool.

The voice of short-term rentals, behind every word and every visual.

9. The financial manager : payments, deposits, taxes & legal obligations

Short-term rentals come with several obligations:

  • managing security deposits
  • processing payments and refunds
  • invoicing
  • declaring and remitting tourist taxes
  • complying with tax rules (LMNP, régime réel, micro-BIC, etc.)
  • meeting legal and administrative requirements depending on the municipality

It’s a discreet but essential role:

👉 one mistake can be expensive
👉 good financial management protects the owner
👉 clear transparency reassures guests

Conclusion : short-term rentals mean managing 9 professions… or hiring one team to handle everything

Behind every highly rated rental lies a combination of complementary roles.
Some are essential, others optional but highly profitable.

Short-term rental management is not a “side job.”
It’s a demanding activity requiring skills, organization, and expertise.

👉 For owners who want to optimize both time and profitability, OIQIA coordinates all these roles and tools, providing professional, stress-free management.

Interested in our comprehensive solution?

To discuss the management of your tourist rental project and to know the details of the operation, make an appointment with one of our advisors.

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